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Proud stocking Distributor of an American Quartz company
General Cleaning
Viatera is resistant to most stains including wine, lemon juice, tea, coffee, and fruits and vegetables.
Normal cleaning requires only a damp cloth and a mild household detergent (such as those listed below). For best results, clean spills as soon as possible and dry the surface with a soft towel.
Cleaning Products
Some generally accepted cleaning products for routine "Care and Maintenance" of Viatera include:
Cleaning No-Nos
Do not use abrasive and/or alkaline cleaning products or materials (Ajax, Comet, etc. and some 3M Scotch Brite pads), as they can permanently dull the surface. When trying a new cleaning product test it on an inconspicuous area first. Always thoroughly rinse and dry the surface by hand when finished.
While Viatera is stain-resistant, some stains are more difficult to remove than others. Mild non-abrasive cleansers help to restore the original appearance.
For dried spills, a non-abrasive scrub pad can be used. For substances such as paint, gum, or food, carefully use a razor blade to scrape away the residue prior to cleaning. The scraping may leave a grey metal mark on the surface which can be easily cleaned using a cleanser and non-abrasive pad. For stubborn spots or stains, apply a pad of soaked paper towels and approved cleanser to the area and allow it to sit for a few minutes then proceed with necessary cleaning methods and buffing. Rinse thoroughly and hand-dry to remove cleaning residues.
If stain persists, contact the supplier/installer of your Viatera surface. Excessive/prolonged heat can damage your Viatera surface
Viatera is one of the toughest countertop surfaces available, but a few things can damage it.
Avoid contact with harsh chemicals or solvents, especially those containing trichloroethane or methylene chloride, (found in furniture strippers and oven cleaners), as well as products containing bleach. These substances can cause permanent discoloration and surface damage. In the event any of these agents come in contact with the surface, wipe immediately, rinse with water, and then clean with vinegar-based cleaner.-- always use a trivet between the countertop and any hot cookware or heat source (electric frying pans, etc.).
While Viatera is scratch-resistant, some materials can cause scratching. For example, the bottom of some ceramic or earthenware dishes may be abrasive enough to cause minor damage to the surface. Also, Viatera can be chipped or cracked if it is heavily impacted, particularly on an edge.
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